Excellerate Consulting
FAQ

Frequently Asked Questions

Everything you need to know about our services, engagement models, and how we work with clients around the world.

Excellerate Consulting offers a comprehensive range of IT and non-IT services including software development, software maintenance, re-engineering, system architecture, technology roadmap planning, IT consulting, technical support, QA processes, and security services. On the non-IT side, we provide learning and development, apprenticeship programs, and compliance management.

Yes. Excellerate Consulting is a globally trusted partner with operations in both the USA and India. We serve clients across North America, Europe, Asia-Pacific, and beyond. Our delivery model supports remote, hybrid, and on-site engagements to meet the unique needs of organisations worldwide.

We work across a broad range of industries including healthcare, finance, retail, manufacturing, education, logistics, and government. Our consultants bring deep domain expertise alongside technical skills, enabling us to deliver solutions that align with the regulatory and operational demands of each sector.

Our technology team works with a wide stack including SAP, Oracle, ETL tools, Big Data platforms, Microsoft .NET, JavaScript frameworks, PHP/MySQL, Joomla, WordPress, and SEO technologies. We match the right technology to each client's business needs rather than prescribing a one-size-fits-all solution.

Getting started is simple. Reach out to us via the Contact page, call +1 (800) 000-0000, or email info@excellerate-consulting.com. One of our consultants will schedule an initial discovery call to understand your goals and recommend the right engagement approach.

Engagement lengths vary depending on project scope and complexity. We offer short-term advisory engagements (weeks to a few months), project-based fixed-duration contracts, and ongoing managed service relationships. We work with you to define an engagement model that fits your timeline and budget.

Yes. We offer flexible delivery models including fully remote, hybrid, and dedicated on-site support. Our global team spans time zones to provide continuous coverage and rapid response, especially for critical infrastructure and support engagements.

Our USA office and India office are both open Monday through Friday, 9:00 AM – 5:00 PM local time. For critical support outside business hours, please discuss extended coverage options with your account manager.

Yes. Excellerate Consulting is part of the broader Excellerate Group, which includes ExcelSIS360, ExcelCare360, Excellerate HR, Excellerate CareForce, ExcelApp360, and Excellerate Education. This ecosystem allows us to offer end-to-end solutions across technology, healthcare, HR, and education sectors.

Still Have Questions?

Our team is happy to help. Reach out and we'll get back to you within one business day.